Community
Community guidelines
The marketplace should feel like a practical local noticeboard: useful, respectful, and safe. These guidelines help maintain trust and quality for all buyers and sellers.
Listing standards
- Create clear, honest listings with accurate descriptions, fair pricing, and quality photos.
- Include item condition, dimensions, materials, and any defects or wear. Set realistic prices based on condition and local market value.
- Use the correct category and add relevant details to help buyers find your items.
Communication and offers
- Respond promptly to offers and questions. Be respectful and professional in all interactions.
- Negotiate fairly and honor accepted offers. If circumstances change, communicate clearly and promptly.
- Keep all communication within the platform until a sale is arranged for safety and accountability.
Allowed behaviour
- Sell used items, handmade goods, and personal belongings in good faith.
- Offer reasonable prices and be open to negotiation within reason.
- Provide accurate location information so buyers know where to collect items.
- Leave honest feedback after completed transactions to help build seller trust.
Not allowed
- Spam, duplicate listings, misleading descriptions, fake photos, or price manipulation are prohibited.
- Harassment, discriminatory language, threats, or abusive behavior toward other users will not be tolerated.
- Prohibited items include stolen goods, counterfeit items, illegal substances, weapons, adult content, and items that violate local laws.
- Creating multiple accounts to avoid bans, manipulate feedback, or spam listings is not permitted.
Consequences
- Minor violations may result in listing removal and warnings.
- Repeated abuse, serious violations, or fraudulent activity will lead to account restrictions or permanent bans.
- Admins review each case with full context before taking action to ensure fair moderation.
Reporting and safety
- Report suspicious listings, fraudulent behavior, or policy violations using the report button on any listing.
- Reports are reviewed by admins with full listing, seller, and audit context before action is taken.
- For urgent safety concerns or disputes, contact support directly with details and evidence.
- Always meet in safe public locations and inspect items before payment. See our safety guide for more tips.
